Active channels
24/ 200
Voice · Telephony Infrastructure
Carrier-grade voice, without the carrier headaches.
Multi-carrier SIP, real-time AMD, on-the-fly recording, and signal-grade analytics — all wired into the same runtime your agents and flows already speak.
voice console · us-west-2 · 24 active channels
LIVE
Live calls
IN
+1 (619) 555-0142
connected
OUT
+1 (415) 555-2284
ringing
OUT
+1 (713) 555-9930
AMD · analyzing
IN
+1 (305) 555-7711
connected
OUT
+1 (949) 899-8060
warm transfer
OUT
+1 (480) 555-0319
voicemail · drop
IN
+1 (212) 555-6608
wrap-up
Signal · AMD
Inbound stream
ch · 8c2a · 8 kHz · μ-law
Human probability
0%
Machine probability
0%
Verdict
analyzing
— ms
Live ops
SBC 1 · US-West
primary · SIP TLS
12 ms
SBC 2 · US-West
secondary
18 ms
API Main · US-East
failover
41 ms
DID pool
22,432 / 63,083
Recording
on · S3 us-west-2
P50 connect
412ms
AMD accuracy 24h
98.2%
MOS · last hour
4.41/ 5
Available now · Logixx Platform 2.0
Run your whole
Run your whole
revenue floor from one line.
Logixx is the platform operations teams use to answer calls, move deals, and see the whole floor in real time. Voice, CRM, messaging, AI — one surface, one login, one invoice.
EnterpriseGrade infrastructure
Built-inCompliance tools
AI-nativeFrom the ground up
01One extension · four surfaces
Pick up on the web. Walk out with it on your phone.
A single identity and a single media session follow the user across the browser extension, desktop app, and mobile. Handover is mid-call, codec-aware, and never drops a frame.
Active call · handover in progress
Same SIP registration across every surface. Move a live call from the browser to a mobile lockscreen without the other side hearing a blip. Presence, DND, and hot-desk rules sync instantly.
chrome · logixx ext
MR
Maria Rodriguez
logixx voice · mac
MR
Maria Rodriguez
CRM · LN-47291 openREC
9:41
Logixx Voice
MR
Maria Rodriguez
Origination · Queued
03:18
12 · Apr
Incoming
MR
Maria Rodriguez
+1 305 · 03:18
Ringing
02Two editions · one floor
Start with a phone system. Graduate to a contact center.
Every Logixx tenant runs on the same PBX core. Turn on the Contact Center edition when the floor needs queues, skill routing, supervisor tools, and real-time wallboards — no migration, same extensions, same number, same invoice.
Business Edition
Logixx Voice Business
Every team that answers its own phones — lobbies, clinics, brokerages, law offices, real estate teams, scaling SMBs. Replaces the desk phone without replacing the way you work.
Seats
1–150
Best for
SMB · Professional services
Setup
Same-day
Unlimited inbound / outbound calling
US/CABrowser extension, desktop, iOS & Android apps
All surfacesAuto-attendant, IVR, time-of-day routing
Visual builderBusiness SMS & MMS, shared inboxes
Voicemail transcription, call recording
AES-256AI answering service — 1 assistant included
PersonalSkill-based queue routing & overflow
Supervisor monitor · whisper · barge
Contact Center Edition
Logixx Voice Contact Center
Call centers, mortgage originators, collections, healthcare intake, outbound dialers — any floor where SLA, coaching, and dispositioning matter. Everything in Business, plus the supervisor surface.
Seats
25–10k+
Best for
High-volume ops · BPO
Setup
Guided · 2 weeks
Everything in Business, plus —
Skill-based routing, overflow & callback-in-queue
ACDSupervisor wallboard, monitor · whisper · barge
LiveProgressive & predictive outbound dialer
Compliance-awareAgent scripting, dispositions & wrap-up codes
Real-time sentiment, transcript search, QA scoring
AIUnlimited AI answering agents, personal + shared
Custom integrations, SSO, audit log, SCIM
Enterprise
03AI Answering Services
No call goes unanswered. Not at 2am. Not on the weekend.
Personal and shared AI assistants pick up, screen callers, qualify intent, take messages, schedule appointments, and dial out on your behalf — using the same connector marketplace your floor already uses.
“Hi, you’ve reached the Jackson team. I’m Sana, their assistant. Before I put you through, can I ask what this is regarding?”
STEP 01
Ring
Call lands in Voice. If no agent is available inside the SLA window, the assistant answers on the first ring.
STEP 02
Screen
Natural voice greets the caller, identifies them against CRM, captures intent, and flags urgency or distress cues.
STEP 03
Qualify
Asks your configured qualifying questions — loan amount, appointment need, vendor vs. customer — in natural conversation.
STEP 04
Act
Takes a message, books a slot in your calendar, dials a contact, or warm-transfers to the right human. Logs everything to CRM.
200+ connector actions available to assistants
18 languages out of the box
~300ms first-token latency
Logixx Voice · Assistant Console
JK
Jordan Kim
+1 305 · New caller
SanaHi, you’ve reached the Jackson team. I’m Sana, their assistant. Can I ask what this is regarding?
JordanYeah, I’m looking at refinancing my house in Coral Gables.
SanaGot it — I can help. Roughly what’s the current balance on the loan?
JordanAbout four-fifty.
SanaLooks like Luis is on a call at the moment. Instead of placing you on hold, allow me to start the intake questionnaire now.
Lead created · LN-47293
Calendar held · Thu 2pm
Transfer to Luis · queued
04Supervisor wallboard
See the whole floor. Fix it before it breaks.
Built into the Contact Center edition. Real-time KPIs, live queue, and agent roster on one surface — with monitor, whisper, and barge one click away.
Wallboard · Origination Floor
Live
Today
Week
Campaign
Live
Key metrics4 cells
In Progress
21
+4 vs avg
Queued
3
avg wait 00:14
Answer Rate
94%
SLA 90%
Abandoned
1
below threshold
AHT 04:37
Today 1,847 calls
Live queue3 waiting
04:12
01:34
00:48
SLA target 90% · Longest wait 04:12
Agent roster14 active
LG
Luis Gomez
On call · Coral Gables
SP
Sara Patel
On call · Servicing
DN
David Nguyen
Available
KO
Kai Osei
Wrap-up · 00:42
AT
Ana Torres
On call · Escalation
Region us-east-1 · primary
Latency 38ms
Packet loss 0.02%
Auto-refresh · 1s
05Specifications
The small print is the product.
A phone system is the sum of its details. Here’s the full list — grouped by what your floor actually does, marked by edition.
i.Calling
- Unlimited inbound & outboundboth
- Multi-ring & simultaneous ringboth
- Call park · pickup · transferboth
- Warm transfer with contextboth
- Predictive & progressive dialerCC
- Compliance-aware pacingCC
ii.Routing
- Visual IVR builderboth
- Time-of-day & holiday rulesboth
- Skill-based ACDCC
- Overflow & callback-in-queueCC
- Priority routing & VIP lanesCC
- Geographic caller-IDboth
iii.Messaging
- Business SMS & MMSboth
- Shared team inboxesboth
- High-volume SMS · 10DLCboth
- Auto-reply & templatesboth
- Messaging campaignsCC
- SMS compliance workflowsCC
iv.Assistants
- Personal AI answering1 free
- Shared team assistantsCC
- Message-taking & dialoutboth
- Screen · qualify · transferboth
- Connector & MCP tool useboth
- Custom prompts & guardrailsboth
v.Supervision
- Live wallboardCC
- Monitor · whisper · bargeCC
- Real-time sentiment & QACC
- Agent scripting & dispositionCC
- Coach notes on live callsCC
- Historical analytics & reportsboth
vi.Admin & Security
- SSO · SAML · OIDCboth
- SCIM provisioningCC
- End-to-end SRTP encryptionboth
- AES-256 recording vaultboth
- Role-based permissionsboth
- Audit log, export APIboth
Your business phone, reimagined.
Port your numbers in a weekend. Keep the extensions. Answer every call — even the ones at 2am. One tenant, one invoice, built on a PBX core you actually control.
Same-day number porting
SOC 2 · Type II
24/7 premium support
99.99% SLA
US · EU · APAC